Terms and Conditions

These Terms and Conditions govern your use of the MotorPayout website ("motorpayout.co.uk") provided by ClaimsBox and the services we provide. By accessing our site or using our services, you agree to abide by these terms. If you do not agree, please discontinue use of our site immediately.

1. About Us

ClaimsBox is in the process of setting up a claims management company that will oversee and manage the claims process on behalf of clients, ensuring their cases are handled efficiently and effectively. We operate multiple websites including claimsbox.co.uk and motorpayout.co.uk.

2. Using Our Website

  • By using our website, you confirm that the information you provide is accurate and truthful.

  • Access to our site is provided on a temporary basis. We may withdraw or amend access at any time without notice.

  • You are responsible for making arrangements to access our website and ensuring compliance with these terms by anyone using your internet connection.

3. Our Services

Currently ClaimsBox is in setup mode, and is collecting details of interested potential customers for when we launch our claims management company activities and start processing claims. We call this the Waitlist.

When we launch claims management company activities we intend to provide the following services:

  • ClaimsBox will directly manages the claims process on behalf of clients, ensuring every stage is handled professionally and efficiently.

  • We will provide both internal legal advisory services and engage external solicitors where appropriate to progress your claim.

  • ClaimsBox will ensures the proper management of your case, including liaising with all relevant parties to achieve a satisfactory outcome.

  • Any legal agreement or contract related to your claim will be directly with ClaimsBox, and we take full responsibility for the management and delivery of services outlined within the agreement.

For the avoidance of doubt, we are not currently providing the above services. We are only collecting interest from potential customers at this stage.

The remaining sections of these Terms and Conditions list the terms we expect to apply when we launch claims management services.

4. Your Obligations

  • You must provide all necessary information and documents required to progress your claim promptly.

  • Notify us immediately of any changes to your contact information, including address, phone number, or email.

  • Failure to provide requested information or documents in a timely manner may delay your claim and could result in additional costs or dismissal of your case.

5. Charges and Fees

  • Our services are provided on a 100% no win, no fee basis, meaning there is no financial risk to you, even if your claim is unsuccessful.

  • You will never be responsible for legal costs or bills that you cannot afford when choosing ClaimsBox for your claim.

  • If you cancel a claim after the 14-day cooling-off period, we may charge a cancellation fee for work completed.

6. Storage of Information

  • We may archive files for six years after case completion, after which they may be securely destroyed unless otherwise requested.

  • Retrieval of archived files may incur a fee, which will be communicated in advance.

7. Intellectual Property Rights

  • All content on claimsbox.co.uk is the property of ClaimsBox or its licensors.

  • You may download or print materials for personal reference but may not modify or use content for commercial purposes without prior permission.

  • Breach of these terms may result in termination of access and legal action.

8. Reliance on Information

  • Materials on our site are for general information only and should not be considered legal advice.

  • ClaimsBox disclaims liability for reliance on information posted on our site.

9. Liability

  • ClaimsBox excludes liability for any direct, indirect, or consequential losses incurred through use of our site, including but not limited to loss of income, business, data, or goodwill.

  • This does not affect liability for personal injury, fraud, or any other liability that cannot be excluded under applicable law.

10. Viruses and Security

  • Users must not introduce viruses or other harmful material to the site or attempt unauthorized access.

  • ClaimsBox is not liable for damage caused by distributed denial-of-service attacks, viruses, or other harmful material.

11. Linking and Third-Party Sites

  • You may link to our homepage, provided it does not harm our reputation or imply endorsement.

  • ClaimsBox is not responsible for content on third-party sites linked from claimsbox.co.uk.

12. Complaints Procedure

  • ClaimsBox strives to provide high-quality service. If you are dissatisfied, please contact compliance@claimsbox.co.uk.

  • Complaints will be addressed promptly, with further escalation available if unresolved.

13. Termination

  • You may terminate your agreement with ClaimsBox at any time by providing written notice. You will remain liable for charges incurred up to the point of termination.

  • ClaimsBox may terminate services if instructions are unclear or other reasonable grounds arise.

14. Jurisdiction and Governing Law

  • These terms and conditions are governed by the laws of England and Wales.

  • Any disputes will be subject to the exclusive jurisdiction of the English courts.

15. Changes to Terms

  • ClaimsBox reserves the right to update these terms at any time. You are encouraged to review them regularly.

16. Contact Information

  • For queries or concerns, contact ClaimsBox at compliance@claimsbox.co.uk or visit our website at claimsbox.co.uk.